excellent quality, but problems with matcha
Love the teas, the strainer is amazing, but the way the matcha is packaged is horrible and really needs to be revised. They're wedged in hard by the lid into the box - tried taking one out and I was left with the lid only! Had to pull apart the box itself to try (as it's also all sealed up) and reclaim what matcha I could.... The tiny tins as well, when you do manage to actually open one, the so much dust goes everywhere and you lose so much of it that way..
Bird & Blend Tea Co.
Hello Sky,
Thanks so much for taking the time to review our Cosy box.
I am sorry to hear that you have had this issue with the match tins. We have sold over 2000 of these boxes and this is the first time we have heard of this happening.
I would love to get this resolved, I have popped an email to your inbox so we can look at fixing this for you.
Thanks again for your review, we welcome all customer feedback and I will ensure this is passed onto the TEAm here so we can ensure this is looked into.
Speak soon and Happy Sipping. Ben @ B&B