Shipping & Returns
United Kingdom (including Northern Ireland & Isle of Man)
- Standard Economy (2-3 working days) £3.95 or FREE when you spend over £35
- First Class (1-2 working days) £4.95
- Tracked Next Day (next working day when you order before 2pm) £6.95
- Click & Collect with InPost (2-3 working days) £3.95 or FREE when you spend over £35
- Subscribe & Save Standard Economy (2-3 working days) £1.99 or FREE when you spend over £35
*Please note that orders placed before 2pm Monday-Friday will be delivered on the next working day, and all orders are dispatched on working days only. Orders placed after 2pm on Friday and at the weekend will be dispatched on the following Monday.
If you live within the M25 your package will be delivered by Hived, a sustainable delivery service, on standard and 1st class orders.
Guernsey & Jersey
- Standard Economy (2-3 working days) £3.95 or FREE when you spend over £35
- First Class (1-2 working days) £4.95
- DHL Express Tracked (1-3 working days) £17.50
- Subscribe & Save Standard Economy (2-3 working days) £1.99 or FREE when you spend over £35
Ireland
- Standard Courier (3-4 working days) £6 (€7) or FREE when you spend over £60 (€70)
- Express Courier (2-3 working days) £12 (€14)
Europe
- Standard Courier (3-4 working days) £6 (€7) or FREE when you spend over £60 (€70)
- Express Courier (2-3 working days) £12 (€14)
United States
Standard Courier (8-16 working days) £15 ($20) or FREE when you spend over £100 ($150)
Canada
Express Courier (3-6 working days) £10 (CA$19) or FREE when you spend over £70 (CA$130)
Australia
Express Courier (4-8 working days) £15 (AU$20) or FREE when you spend over £60 (AU$170)
Rest of World
Express Courier (5-6 working days) £10 FREE when you spend over £50
Our shipping rates are based on £'s and will convert to your currency based on a daily exchange rate and are therefore subject to variation.
FAQs
Where don’t you ship to?
- Ukraine
- Russia
- Taiwan
- Bahrain
- Saudi Arabia
- Venezuela
- Israel
- Iran
- UAE
- Qatar
- Mexico
Where is my order?
Tracking information can be found in your dispatch email and you will also be contacted directly by the courier for live updates.
If you haven’t received a dispatch email or have any issues with your tracking, please reach out to our CommuniTEA Experience TEAm via info@birdandblendtea.com.
Can I return my order?
We do accept returns and would be happy to issue a refund or gift voucher for products sent back to us within 30 days of purchase. All items must be returned in their original condition, unopened and unused.
Please note we will refund your original shipping fee if your full order is returned.
All returns can be sent to the address below:
Order Returns
Order Number (Please add your order number which starts with 900)
Bird & Blend Tea Co.
3 Woods Way
Goring Business Park
Goring-by-Sea
Worthing
BN12 4QY
Once we receive your return we will reach out to let you know that it has arrived safely and your refund or gift card will be issued. If you would prefer to receive another item instead then we can also discuss how best to arrange this for you.