Coronavirus: A Message From Our Founders

Coronavirus: A Message From Our Founders

Our people, on both sides of the counter are the most important thing to us at B&B


Throughout this incredible journey, over the last 7 years we have been committed to spreading happiness through tea, enabling empowered & passionate employees & giving back to the world around us. Many of you have helped us build this fantastic CommuniTEA and we couldn’t be more grateful. 


Over the past few weeks, we have been following government advice closely but remained confident that the best course of action was for our high street stores to remain open, business as usual as best we could (whilst keeping safe). We believe that was the best way to continue to support the communities around us, as well as our teams. We were attempting to keep giving our customers the opportunity to purchase something that might provide a little joy in some otherwise stressful times.  


However, our main priority has been to keep all of our team and customers safe both physically and mentally and it has become increasingly difficult to do this. Following conversations with our retail teams, we have made the very difficult decision to temporarily close our stores until we feel it is safe to welcome you back.


We’ll be making sure to look after all of our store teams during this time, and you’ll still be able to chat to lots of the people you see in stores via our social media and other channels.  Please keep your eyes on our emails as we have lots of ideas on how we can stay in touch that we’ll be putting in place in the coming days! 


Our website is up and running as usual, so if you want to treat yourself to our new Easter collection (Cream Egg is a must!) stock yourself up, or send a gift to a friend who’s stuck at home then you can do at


We are monitoring and reacting to the situation as it develops and will keep you updated as things change for the better. Our business is taking some solace in the fact that the whole world is in this together & now is the time to be a family, more than ever. We’ve also been encouraging our teams to think about the opportunities we have ahead of us, both for the business and for the planet as we come out the otherside. Let’s build a community we want to be a part of. 


Before you go, check out our daily ‘Hug in a Mug’ on our social media, where we shout out to someone / people who deserve our thanks. Massive hugs go out to everybody affected and all of those on the frontline working hard to keep our nation moving - from the entire of the NHS, to home care workers, teachers & our amazing postal service. You are the heart and soul of this nation and we appreciate you. If you’d like to nominate someone to get a daily ‘Hug in a Mug’ from us please let us know and we will sort it! 


Thank you for all of your support.  It means the world to us that we have such an amazing group of customers as well as the best team on the planet.  


Our mission to spread happiness through tea will continue - x 1000! So as we work out new ways to keep in touch with you, inspire, educate & entertain, don’t be strangers, you can still reach us on instagram, facebook, twitter, email, live chat and phone and will want to sit and chat tea more than ever before!


Thank you in advance for all your support & understanding. Keep safe, be kind & we can’t wait to share a cuppa with you again real soon. 


Love & Tea, as always. 


Krisi & Mike


B&B Co-Founders